Here are our current terms and conditions

General Terms and Conditions for Hotel Accommodation Contract

General Terms and Conditions for Events

 

 

Privacy Policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the nestor Hotels. The use of the Internet pages of the nestor Hotels is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the nestor Hotels. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the nestor Hotels has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. Definitions

The data protection declaration of the nestor Hotels is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

  • a)    Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  • b) Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

  • c)    Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  • d)    Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

  • e)    Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  • f)     Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

  • g)    Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • h)    Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • i)      Recipient

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

  • j)      Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  • k)    Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

nestor Hotels

Graurheindorfer Straße 92

53117 Bonn

Deutschland

Phone: 02289610980

Email: info@nestor-hotels.de

Website: www.nestor-hotels.de

3. Name and Address of the Data Protection Officer

The Data Protection Officer of the controller is:

Dr. Ralf Schadowski
ADDAG GmbH & Co. KG
Krefelder Straße 121
52070 Aachen

Deutschland
 
Tel.:                  0049-(0)241-44688-0
E-Mail:              info@addag.de
Website:           www.schadowski.com 

Any data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection.

4. Cookies

The Internet pages of the nestor Hotels use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the nestor Hotels can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

5. Collection of general data and information

The website of the nestor Hotels collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the nestor Hotels does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the nestor Hotels analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

6. Contact options via the website/contact form and email

Owing to legal provisions, the website of GHOTEL GmbH contains information that enables fast electronic communication with contacts at our company and direct communication with us, which also includes a general email address. Contact forms are forms for submitting queries about bookings, conferences and the restaurant. Where a data subject contacts the controller by email or using a contact form, the personal data transmitted by the data subject is automatically stored. Personal data that is voluntarily transmitted to the controller by a data subject is stored for the purposes of processing the data or contacting the data subject. If a user uses this option for making contact, the data entered in the form is transferred to us and stored. This data includes: first name, last name, telephone and/or email address. At the time the email is sent, the following data is also stored: user’s IP address, date and time of registration. During transmission, your consent to the processing of data will be obtained and you will be referred to this privacy policy. Alternatively, you can make contact using the email address provided. If you use this option, the personal data transmitted with your email will be stored. This personal data is not disclosed to third parties. The legal basis for processing data is the user's consent, pursuant to Article 6(1)(a) GDPR. The legal basis for processing data transmitted by sending an email is Article 6(1)(f) GDPR. If the purpose of making contact by email is to enter into a contract, Article 6(1)(b) GDPR also applies.

7. Newsletter-Tracking

The newsletter of the nestor Hotels contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the nestor Hotels may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The nestor Hotels automatically regards a withdrawal from the receipt of the newsletter as a revocation.

8. Contact possibility via the website

The website of the nestor Hotels contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

9. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

10. Rights of the data subject

  • a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

  • b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
  • the existence of the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from the data subject, any available information as to their source;
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.

  • c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.

  • d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data have been unlawfully processed.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the nestor Hotels, he or she may, at any time, contact any employee of the controller. An employee of nestor Hotels shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employees of the nestor Hotels will arrange the necessary measures in individual cases.

  • e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the nestor Hotels, he or she may at any time contact any employee of the controller. The employee of the nestor Hotels will arrange the restriction of the processing.

  • f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact any employee of the nestor Hotels.

  • g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

The nestor Hotels shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If the nestor Hotels processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the nestor Hotels to the processing for direct marketing purposes, the nestor Hotels will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the nestor Hotels for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of the nestor Hotels. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

  • h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the nestor Hotels shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the nestor Hotels.

  • i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the nestor Hotels.

11. Data protection provisions about the application and use of the DIRS21 booking system

We would like to boost customer trust in the DIRS21 booking system embedded in this website, which is operated by TourOnline AG and can be used for booking hotels, hosts and package deals, and to provide clarity on the booking process and how the data entered in the booking system is used. These notes therefore set out what type of information you will be prompted to provide and how this information will be processed.
Anonymous search for available rooms, hotels and package deals with DIRS21
When searching for availability of hotels and other hosts, you do not need to enter any personal details about yourself.


a) Booking with the DIRS21 booking system


When you book an available room or a package deal, we require personal data from you for the booking, in particular your name, address, telephone number and email address. This data is stored in the system for each booking under a booking number and will be disclosed to the booked host by fax. The booked host can view this data at any time in a protected customer area, which is only accessible by the host. It is not possible to export or automatically process this data. Please be aware that your email address will not be used for advertising or mass mail purposes. Anonymised data will be processed for statistical purposes. We can use third-party service providers to process your personal data on our behalf for the above purposes. For example, we can share certain information about you with these third parties so that they can contact you directly by email (e.g. to retrospectively obtain a review of your trip).


b) Cookies from the DIRS21 booking system


The DIRS21 booking system does not use cookies.


c) Right of access to data in the DIRS21 booking system

As a user of the DIRS21 booking system embedded in this website, you can receive information from the operator, TourOnline AG, about which information provided by you has been entered in the system. This service is free; if you need to use it, please email kundenservice@dirs21.de or phone the DIRS21 customer hotline on +49 (0)7153 925050.


d) Deleting your personal data from the DIRS21 booking system


At your request, the operator, TourOnline AG, will delete your personal data entered in the DIRS21 booking system as soon as the arrival date notified in the booking has passed. This service is free; if you need to use it, please email kundenservice@dirs21.de phone the DIRS21 customer hotline on +49 (0)7153 925050. You will then receive a confirmation that your data has been deleted.


e) Privacy policy for using the DIRS21 booking system


We would like to boost customer trust in the DIRS21 booking system embedded in this website, which is operated by TourOnline AG and can be used for booking hotels, hosts and package deals, and to provide clarity on the booking process and how the data entered in the booking system is used. These notes therefore set out what type of information you will be prompted to provide and how this information will be processed.


f) Anonymous search for available rooms, hotels and package deals with DIRS21


When searching for availability of hotels and other hosts, you do not need to enter any personal details about yourself.


12. Data protection for applications and the application procedures

The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).

13. Data protection provisions about the application and use of Facebook

On this website, the controller has integrated components of the enterprise Facebook. Facebook is a social network.

A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.

If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-site of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, e.g. the "Like" button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.

Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.

The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect the privacy of the data subject. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. These applications may be used by the data subject to eliminate a data transmission to Facebook.

14. Data protection provisions about the application and use of Google+

The controller has integrated the Google+ button into this website. Google+ is a social network. A social network is an internet-based social meeting place – an online community that usually enables users to communicate with each other and interact in a virtual room. A social network can be used to exchange opinions and experiences or enables the online community to provide personal and/or corporate information. Google+ enables users of the social network, among other things, to create private profiles, upload photos and build a network via friend requests. The operator of Google+ is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA. Each time the data subject views one of the individual pages on this website that is operated by the controller and contains an integrated Google+ button, the internet browser on the data subject's IT system is automatically prompted by the respective Google+ button to download an icon for that button from Google. As part of this technical process, Google receives information about which specific page of our website was visited by the data subject. More detailed information about Google+ can be found at https://developers.google.com/+/. If the data subject is logged into Google+ at the same time, Google recognises the specific subpages of our website that the data subject visits each time the data subject accesses the website and for the entire duration of each visit to the website. This information is collected by the Google+ button and linked by Google to the data subject's respective Google+ account. If the data subject clicks one of the Google+ buttons that is integrated into our website and uses it to give a Google+1 recommendation, Google links this information to the data subject's personal Google+ user account and stores this personal data. Google stores the data subject's Google+1 recommendation and makes this publicly accessible in accordance with the respective terms accepted by the data subject. A Google+1 recommendation given by the data subject on this website is then, together with other personal data such as the name of the Google+1 account used by the data subject and the photo stored on the account, stored and processed in other Google services, e.g. in search results from the Google search engine, in the data subject’s Google account or in other places, e.g. on websites or in connection with adverts. Google is also able to link the visit to this website with other personal data stored at Google. Google also records this personal information for the purpose of improving and/or optimising the various Google services. Google is always notified by the Google+ button that the data subject has visited our website if the data subject, when visiting our website, is logged into Google+ at the same time; this happens regardless of whether or not the data subject clicks on the Google+ button. If data subjects do not wish personal data to be transmitted to Google, they can prevent this by logging out of their Google+ account before visiting our website. Further information and the applicable data protection policy of Google can be found at https://www.google.de/intl/de/policies/privacy/. Other information from Google about the Google+1 button can be found at https://developers.google.com/+/web/buttons-policy.

14.Data protection provisions about the application and use of Google Analytics (with anonymisation function)

The controller has integrated Google Analytics (with anonymisation function) into this website. Google Analytics is a web analytics service. Web analytics is the collection and analysis of data on the behaviour of visitors to websites. The data recorded by a web analytics service includes information on the website that drove a data subject to visit a website (referrer), which subpages of the website were accessed, and how often and for how long a subpage was viewed. Web analytics is mostly used to optimise a website and to perform a cost/benefit analysis of web advertising.
The operator of Google Analytics is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA.
The controller users the “_gat._anonymizeIp” function for web analytics using Google Analytics. This function shortens and anonymises the IP address of the data subject’s web connection if the data subject is accessing our web pages from a member state of the European Union or other country that is a signatory to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyse the number of visitors to our website. Google uses the data and information it collects, among other things, to evaluate the use of our website, to compile online reports for us on the activity on our web pages, and to provide other services relating to the use of our website.
Google Analytics places a cookie in the data subject’s IT system. Please see above for the previous explanation of cookies. Placing cookies enables Google to analyse traffic to our website. Each time the data subject views one of the individual pages on this website, which is operated by the processing controller and contains an integrated Google Analytics component, the internet browser on the data subject's IT system is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analytics. As part of this technical process, Google acquires knowledge of personal data, such as the data subject’s IP address, which Google uses, among other things, to identify the origin of visitors and clicks and to enable commissions to be invoiced.
Cookies enable personal information to be stored, such as access time, location from which the access came and frequency of visits to our website by the data subject. For each visit to our web pages, this personal data, including the IP address of the data subject’s internet connection, is transferred to Google in the USA. This personal data is stored by Google in the USA. In certain circumstances, Google will forward the personal data collected using this technical process to third parties.
The data subject may at any time prevent our website from placing cookies, as described above, by adjusting the settings of the browser used, thereby permanently blocking cookies. Adjusting the settings of the browser in this way would also prevent Google from placing a cookie in the data subject’s IT system. A cookie already placed by Google Analytics can be deleted at any time using the internet browser or other software programs.
The data subject also has the option of opting out of and preventing the collection of the data generated by Google Analytics on the basis of the use of this website and to the processing of this data by Google. To do this, the data subject must download and install a browser add-on from https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data or information about visits to the web pages are allowed to be transmitted to Google Analytics. Installation of the browser add-on is deemed by Google to be an opt-out. If the data subject’s IT system is deleted, formatted or reinstalled at a later date, the data subject must reinstall the browser add-on to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or another person within their sphere of control, the browser add-on can be reinstalled or reactivated.
Further information and the applicable privacy policy of Google can be found at https://www.google.de/intl/de/policies/privacy/ and at www.google.com/analytics/terms/de.html. Google Analytics is explained in greater detail at https://www.google.com/intl/de_de/analytics/.

15. Data protection provisions about the application and use of Google Maps

This website uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To enable the functions of Google Maps, your IP address needs to be stored. This information is usually transmitted to a Google server in the USA, where it is stored. The provider of this website has no influence over this data transmission.
Google Maps is used to provide a visually attractive display of our online offers and to make it easy to find the locations given on the website. This represents a legitimate interest in accordance with Article 6(1)(f) GDPR.
You can learn more about how user data is handled in Google’s privacy policy: https://policies.google.com/privacy.

16. Data protection provisions about the application and use of TrustYou

This page contains a TrustYou widget for displaying reviews. The provider is TrustYou GmbH, Munich Center of Technology, Agnes-Pockels-Bogen 1, 80992 Munich, Germany (https://www.trustyou.com/imprint?lang=en).
To enable the TrustYou widget to function, your IP address needs to be stored. This information is usually transmitted to a TrustYou server in Germany, where it is stored. The provider of this website has no influence over this data transmission.
The TrustYou widget is used to show the reviews of our hotel entered on TrustYou and to offer the option of entering a review on TrustYou. This represents a legitimate interest in accordance with Article 6(1)(f) GDPR.
You can learn more about how user data is handled at TrustYou in the TrustYou privacy policy: https://www.trustyou.com/wp-content/uploads/2018/05/2017-01-19-TY-Privacy-Policy.pdf

17. Use of font libraries (Google Fonts)

In order to display our graphic content correctly in all browsers, we use font libraries on this website such as Google Fonts (https://www.google.com/webfonts/). Google Fonts are transferred to the cache of your browser so that they do not have to be loaded multiple times. If your browser does not support Google Fonts or prevents access, content will be displayed in a standard font.
Accessing font libraries automatically triggers a connection to the library operator. It is therefore theoretically possible for operators of these libraries to store data, although it is currently unclear whether this happens and, if it does, for what purpose.
You can find Google’s privacy policy here: https://www.google.com/policies/privacy/

18. Payment Method: Data protection provisions about the use of PayPal as a payment processor

On this website, the controller has integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal is also able to process virtual payments through credit cards when a user does not have a PayPal account. A PayPal account is managed via an e-mail address, which is why there are no classic account numbers. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also accepts trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the data subject chooses "PayPal" as the payment option in the online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.

The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data, which are in connection with the respective order.

The transmission of the data is aimed at payment processing and fraud prevention. The controller will transfer personal data to PayPal, in particular, if a legitimate interest in the transmission is given. The personal data exchanged between PayPal and the controller for the processing of the data will be transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.

PayPal will, if necessary, pass on personal data to affiliates and service providers or subcontractors to the extent that this is necessary to fulfill contractual obligations or for data to be processed in the order.

The data subject has the possibility to revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used or transmitted in accordance with (contractual) payment processing.

The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

19. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

20. The legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.

21. Period for which the personal data will be stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

22. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

23. Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.